Support

Beast Clash · We typically reply within 24 hours

Frequently Asked Questions

How do I unlock Fantasy creatures?

Two ways: play 50 battles to unlock the Fantasy Realm for free, or tap any locked Fantasy animal and purchase the Fantasy Pack ($1.99 one-time). Premium subscribers get instant access too.

I bought the Fantasy Pack but it's not showing

Open the app, go to Settings (gear icon on the home screen), scroll to the bottom and tap Restore Purchases. Your purchase will be restored immediately.

How do I remove ads?

Go to Settings → Remove Ads ($4.99 one-time). This removes ads permanently across all your devices logged into the same Apple ID.

The battle result seems wrong

Results are generated by AI and are intended to be educational and fun — not a definitive scientific ranking. Edge cases and surprising outcomes are part of the fun! If you think something is really off, let us know.

The app won't connect / results say "Offline"

Check your internet connection. The app includes an offline fallback mode that still lets you battle — it uses animal size as a tiebreaker until you're back online.

Voice search isn't working

Go to iPhone Settings → Privacy & Security → Microphone, and make sure Beast Clash has microphone access. Also check Settings → Privacy & Security → Speech Recognition.

Still need help?

Email us at support@animal-vs-animal.com and include your iOS version and a description of the issue. We'll get back to you fast.